Privacy Policy
Thank you for your interest in our website and the services offered on our web pages.
The protection of your personal data (data) is an important concern for us. We would like to inform you in detail below about which data is collected when you visit our website and use our services, how this data is processed and used by us, and how it is protected both technically and organizationally.
The data controller is:
vOffice GmbH
Untere Querstraße 323730
Neustadt
Germany
Phone: +49 (0)4561 / 61 39 89 0
Managing Directors: Jens Jakob Hoff, Dr. Laurent Lazar
If you have any questions, you may also contact our data protection officer:
ARTANA Digital GmbH
Prof. Dr. Christian Rauda
Alstertwiete 3
20099 Hamburg
Phone: +49 (0)40 / 537 981 260
Email: privacy@artana.law
Website: www.artana.law
1 Purpose of Data Processing
Your data is used and processed to make our online content available on the internet. When you make an inquiry, the data you provide, including any comments and special requests, will be stored in order to respond to your request.
You also have the option to register for the use/trial of vOffice. During registration, we ask for your first name, last name, company, homepage, phone number, and email address. This data is used and stored to set up access to vOffice for you, provide contractual services, billing, support, and general communication with you.
As a vOffice user, you can also log in to your vOffice area using your data. Additional privacy terms of vOffice apply in this case.
2 Use of Cookies
A) Which Cookies Do We Use?
We use what are known as cookies on our website. Cookies are small text files that are sent by our web server or third parties to your internet browser during your visit to our site and stored on your device for later retrieval. These cookies make it possible to identify the user. They help simplify the use of our website and, by analyzing usage, allow us to improve the site and optimize our offering through pseudonymized reach measurement.
In addition to our own cookies for user identification, we use cookies from Google and Amazon to always send your requests to the same server (Amazon Load Balancer).
Your data is used and processed to make our online content available on the internet. When you make an inquiry, the data you provide, including any comments and special requests, will be stored in order to respond to your request.
You also have the option to register for the use/trial of vOffice. During registration, we ask for your first name, last name, company, homepage, phone number, and email address. This data is used and stored to set up access to vOffice for you, provide contractual services, billing, support, and general communication with you.
As a vOffice user, you can also log in to your vOffice area using your data. Additional privacy terms of vOffice apply in this case.
B) Disabling Cookies
At any time, you have the option to decide whether cookies may be set and retrieved. You can adjust your browser settings to disable the storage of cookies, restrict them to specific websites, or configure your browser to notify you before a cookie is set and seek your approval. It is also possible to block or delete individual cookies. Please note that disabling cookies may result in limited functionality of certain parts of our website.
Many services offer the option to opt out of cookies used for marketing purposes, for example: www.youronlinechoices.com and www.aboutads.info/choices/.
3 Creation of Log Files
Your data is used and processed to make our online content available on the internet. When you make an inquiry, the data you provide, including any comments and special requests, will be stored in order to respond to your request.
You also have the option to register for the use/trial of vOffice. During registration, we ask for your first name, last name, company, homepage, phone number, and email address. This data is used and stored to set up access to vOffice for you, provide contractual services, billing, support, and general communication with you.
As a vOffice user, you can also log in to your vOffice area using your data. Additional privacy terms of vOffice apply in this case.
1 Purpose of Data Processing
When you access our website, data and information are automatically collected by our server. The type and scope of data collection and usage depend on whether you merely visit our site to retrieve information or also wish to use the services we offer.
The following data may be collected for informational use:
Information about the browser type and version, operating system, Internet service provider, your currently assigned IP address, as well as date and time of access.
Also, websites from which you accessed our website and websites accessed from our website.
This data is used solely to deliver website content and for optimization purposes. No personal analysis is performed. When you log in to your vOffice account, all changes made within are logged in order to be traceable.
5 Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics also uses cookies – text files stored on your computer – which enable an analysis of how you use the website. The information generated by the cookie about your use of the website is usually transmitted to a Google server in the USA and stored there.
We have activated IP anonymization on our website, so your IP address is shortened by Google within the member states of the European Union or other parties to the Agreement on the European Economic Area before transmission. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
Google will use this information on our behalf to evaluate your use of the website, compile reports on website activity, and provide other services related to website usage and internet usage for us. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.
You can prevent the storage of cookies via your browser settings; however, please note that in this case, you may not be able to fully use all functions of this website.
You can also prevent the collection of the data created by the cookie related to your use of the website (including your IP address) and its processing by Google by downloading and installing the browser plugin under the following link:
http://tools.google.com/dlpage/gaoptout?hl=en
Alternatively, you can prevent collection by Google Analytics by setting an opt-out cookie by clicking here: click here. If you delete your browser cookies, you will need to click this link again to reactivate the opt-out.
Google’s privacy policy can be found at: https://www.google.com/policies/privacy/partners/?hl=en
6 Google Maps
This website uses Google Maps, a map service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). By using Google Maps, information about your use of this website including your IP address may be transmitted to Google servers in the USA. When you visit a webpage that contains Google Maps, your browser establishes a direct connection to Google servers and displays the map content.
We have no influence on the amount of data collected by Google in this way. This data includes, at a minimum, data that is transferred with any webpage request: date and time of the visit, URL of the referring website, IP address.
We have no control over the further processing or use of the data by Google. If you do not want Google to collect, process, or use data about you via Maps, you can disable JavaScript in your browser settings. Doing so will prevent the Google Maps service (and possibly other functions) from working.
The purpose and scope of data collection and further processing by Google, as well as your rights and settings options for protecting your privacy, can be found in Google's privacy policy: https://www.google.com/policies/privacy/partners
7 Microsoft Clarity
We work with Microsoft Clarity and Microsoft Advertising to collect information about how you use our website and interact with it using behavioral metrics, heatmaps, and session replays to improve and market our products and services.
Website usage data is captured using first- and third-party cookies and other tracking technologies to determine the popularity of products/services and online activities. Additionally, we use this information for website optimization, fraud/security purposes, and advertising. For more information on how Microsoft collects and uses your data, please refer to the Microsoft Privacy Statement.
VIII. Use of Subcontractors and Disclosure to Third Parties
Your data may be passed on to technical service providers (e.g., web hosting, customer support, quality assurance, data analysis, payment processing, email service) who support us in providing services.
These service providers are carefully selected and contractually bound to our instructions and are regularly monitored.
Your data will be disclosed to third parties only if this is explicitly mentioned in this privacy policy, if there is a legal obligation to do so, or if you have given your consent.
8 Engagement of Service Providers and Disclosure to Third Parties
To provide our services, your data may be shared with technical service providers who support us (e.g., website hosting, customer support, quality assurance, data analysis, payment processing, or mail services).
We have carefully selected these service providers and engaged them in writing. They are bound by our instructions and are regularly monitored by us.
Otherwise, your data will only be disclosed to third parties if explicitly stated in our privacy policy, or if there is a legal obligation or your consent to do so.
9 Data Security
We use technical and organizational security measures to protect your data from accidental or intentional manipulation, loss, destruction, or unauthorized access.
Our security measures are constantly being improved in line with technological development. Furthermore, your personal data is encrypted during transmission using current technology in order to prevent unauthorized access.
10 Your Rights as a Data Subject
You may at any time request information about your personal data stored by us. You also have the right to rectification, restriction, or – unless the data must be retained by law or for business purposes – deletion of your personal data in accordance with Articles 15, 16, 17, and 18 GDPR.
You also have the right to object under Article 21 GDPR and the right to data portability under Article 20 GDPR. Limitations may apply to the rights to access and deletion under certain other legal provisions.
You also have the right to lodge a complaint with the relevant supervisory authority in accordance with Article 77 GDPR.
You may revoke or change any consent given at any time. Such changes or revocations will apply for the future only.
11 Legal Basis for Data Processing
You may at any time request information about your personal data stored by us. You also have the right to rectification, restriction, or – unless the data must be retained by law or for business purposes – deletion of your personal data in accordance with Articles 15, 16, 17, and 18 GDPR.
You also have the right to object under Article 21 GDPR and the right to data portability under Article 20 GDPR. Limitations may apply to the rights to access and deletion under certain other legal provisions.
You also have the right to lodge a complaint with the relevant supervisory authority in accordance with Article 77 GDPR.
You may revoke or change any consent given at any time. Such changes or revocations will apply for the future only.
12 Duration and Storage of Personal Data
Your personal data is stored and processed by us as long as it is necessary to fulfill our contractual obligations and legal requirements. Once the data is no longer needed for these purposes, it will be deleted – unless we still require it for any of the following:
Fulfillment of commercial and tax law retention obligations (generally 2–10 years)Assertion, exercise or defense of legal claims (up to 30 years possible under statute of limitations)Data storage may also continue where required by European or national legislation in regulations, laws, or other provisions applicable to us.
Upon expiry of the retention period or if the purpose of retention no longer applies, personal data is routinely blocked or deleted.
13 Information on Your Right to Object under Art. 21 DSGVO
You have the right to object at any time to the processing of your personal data. If you object, we will no longer process your personal data, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the data processing is necessary for the establishment, exercise, or defense of legal claims.
If we process your personal data for direct marketing purposes, you may also object to such processing at any time. You may submit your objection informally to us.